{"id":5915,"date":"2024-02-20T09:11:54","date_gmt":"2024-02-20T09:11:54","guid":{"rendered":"https:\/\/www.thehotel.si\/privacy-policy-and-cookies\/"},"modified":"2026-04-22T10:10:52","modified_gmt":"2026-04-22T10:10:52","slug":"privacy-policy-and-cookies","status":"publish","type":"page","link":"https:\/\/www.thehotel.si\/en\/privacy-policy-and-cookies\/","title":{"rendered":"Privacy Policy and Cookies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5915\" class=\"elementor elementor-5915 elementor-25\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5af4c47 shadow-overlay e-flex e-con-boxed e-con e-parent\" data-id=\"5af4c47\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e41ab52 elementor-widget elementor-widget-heading\" data-id=\"e41ab52\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy and Cookies<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e3243cb e-flex e-con-boxed e-con e-parent\" data-id=\"e3243cb\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ca22f3 elementor-widget elementor-widget-text-editor\" data-id=\"6ca22f3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><style><span style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" data-mce-type=\"bookmark\" class=\"mce_SELRES_start\"\/><br\/>a.cky-banner-element {<br\/>padding: 8px 30px;<br\/>background: #f8f9fa;<br\/>color: #858a8f;<br\/>border: 1px solid #dee2e6;<br\/>box-sizing: border-box;<br\/>border-radius: 2px;<br\/>kurzor: kazalec<br\/>}<br\/><\/style><\/p><h5 class=\"MsoNormal\" style=\"margin-bottom: 4.0pt; text-align: center;\" align=\"center\"><span style=\"font-size: 10.0pt; color: #888888;\">Effective date: 22. april 2026 | Last updated: april 2026 <\/span><\/h5><div style=\"mso-element: para-border-div; border: none; border-bottom: solid #8B6914 1.0pt; padding: 0cm 0cm 1.0pt 0cm;\"><p class=\"MsoNormal\" style=\"border: none; mso-border-bottom-alt: solid #8B6914 1.0pt; padding: 0cm; mso-padding-alt: 0cm 0cm 1.0pt 0cm; margin: 6.0pt 0cm 14.0pt 0cm;\"> <\/p><\/div><h2><strong>PART 1: PRIVACY POLICY<\/strong><\/h2><h3>1. Data Controller<\/h3><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\">The data controller for personal data collected through the website www.thehotel.si is: Cesta v Hrib 20, 1210 Ljubljana-\u0160entvid, Slovenia<\/p><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\">P.E.: The Hotel LJ, Cankarjevo nabre\u017eje 29, 1000 Ljubljana, Slovenia<\/p><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\">Tax number: 23758872 | Registration number: 8149763000<\/p><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\">Email: info@thehotel.si | Phone: +386 (0)1 5883 200<\/p><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\">For any questions regarding the processing of your personal data or to exercise your rights, please contact us at the above address or email.<\/p><h3><span lang=\"NO-BOK\">2. Personal Data We Collect<\/span><\/h3><h4><span lang=\"NO-BOK\">2.1 Reservation System (Rentlio)<\/span><\/h4><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\"><span lang=\"NO-BOK\">When making a reservation through the website or the Rentlio booking system, the following data is collected:<\/span><\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">First and last name<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">E-mail address<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Phone number<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Country of residence<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Stay details (arrival and departure date, room type, special requests)<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Company details (for corporate reservations only)<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Payment card data \u2013 processed exclusively by Rentlio through a secure payment system; the data controller does not store this data<\/p><h4>2.2 Contact Form<\/h4><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\">Through the general contact form on the website, we collect:<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">First and last name<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Email address<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Subject and content of the message<\/p><h4><span lang=\"DE-AT\">2.3 Newsletter Subscription Form<\/span><\/h4><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\"><span lang=\"DE-AT\">When subscribing to our newsletter via the subscription form or by checking the opt-in box in the reservation form, we collect:<\/span><\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">&#8211;<span style=\"font-style: normal; font-variant: normal; font-size-adjust: none; font-language-override: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">       <\/span>Name and surname<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Email address<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Preferred language<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Date, time and IP address of subscription (as proof of consent)<\/p><h4>2.4 Event Enquiry Form<\/h4><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\">When enquiring about the organisation of events, meetings or conferences, we collect:<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">First and last name, email address<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Company name and address<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Event details (date, duration, number of attendees, special requirements)<\/p><h4>2.5 Hotel Check-in (Reception)<\/h4><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\">Upon physical check-in at the hotel, we collect data required to fulfil legal obligations (guest registration, tourist tax):<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">First and last name, date of birth, permanent address<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Identity document number and nationality<\/p><h4>2.6 Technical Data<\/h4><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\">The website automatically collects technical data through cookies and analytics tools (Google Analytics 4, Meta Pixel). <span lang=\"DE-AT\">Details are provided in Part 2 of this document. <\/span><\/p><h3><span lang=\"DE-AT\">3. Purpose of Processing and Legal Basis<\/span><\/h3><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\"><span lang=\"DE-AT\">We process your personal data exclusively for the following purposes and on the following legal bases:<\/span><\/p><p class=\"MsoNormal\" style=\"margin: 2.0pt 0cm 2.0pt 0cm;\"><span lang=\"DE-AT\"> <\/span><\/p><table class=\"MsoNormalTable\" style=\"width: 450pt; border-image: initial; border: medium none currentcolor;\" border=\"1\" width=\"600\" cellspacing=\"0\" cellpadding=\"0\"><tbody><tr><td style=\"width: 125pt; border-width: 1pt; border-color: #cccccc; background: #1a1a1a; padding: 4pt 6pt;\" valign=\"top\" width=\"167\"><p class=\"MsoNormal\"><b><span style=\"font-size: 10.0pt; color: white;\">Purpose of processing<\/span><\/b><\/p><\/td><td style=\"width: 175pt; border-width: 1pt 1pt 1pt medium; border-style: solid solid solid none; border-color: #cccccc #cccccc #cccccc currentcolor; background: #1a1a1a; padding: 4pt 6pt;\" valign=\"top\" width=\"233\"><p class=\"MsoNormal\"><b><span style=\"font-size: 10.0pt; color: white;\">Legal basis (GDPR Art. 6)<\/span><\/b><\/p><\/td><td style=\"width: 150pt; border-width: 1pt 1pt 1pt medium; border-style: solid solid solid none; border-color: #cccccc #cccccc #cccccc currentcolor; background: #1a1a1a; padding: 4pt 6pt;\" valign=\"top\" width=\"200\"><p class=\"MsoNormal\"><b><span style=\"font-size: 10.0pt; color: white;\">Storage period<\/span><\/b><\/p><\/td><\/tr><tr><td style=\"width: 125pt; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor #cccccc #cccccc; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; padding: 4pt 6pt;\" valign=\"top\" width=\"167\"><p class=\"MsoNormal\"><span style=\"font-size: 10.0pt; color: #1a1a1a;\">Processing reservations and providing accommodation<\/span><\/p><\/td><td style=\"width: 175pt; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor #cccccc #cccccc currentcolor; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; padding: 4pt 6pt;\" valign=\"top\" width=\"233\"><p class=\"MsoNormal\"><span style=\"font-size: 10.0pt; color: #1a1a1a;\">Art. Article 6(1)(b) &#8211; implementation of the contract <\/span><\/p><\/td><td style=\"width: 150pt; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor #cccccc #cccccc currentcolor; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; padding: 4pt 6pt;\" valign=\"top\" width=\"200\"><p class=\"MsoNormal\"><span style=\"font-size: 10.0pt; color: #1a1a1a;\">3 years after the guest&#8217;s departure<\/span><\/p><\/td><\/tr><tr><td style=\"width: 125pt; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor #cccccc #cccccc; background: white; padding: 4pt 6pt;\" valign=\"top\" width=\"167\"><p class=\"MsoNormal\"><span style=\"font-size: 10.0pt; color: #1a1a1a;\">Communication regarding booking<\/span><\/p><\/td><td style=\"width: 175.0pt; border-top: none; border-left: none; border-bottom: solid #CCCCCC 1.0pt; border-right: solid #CCCCCC 1.0pt; mso-border-top-alt: solid #CCCCCC .25pt; mso-border-left-alt: solid #CCCCCC .25pt; mso-border-alt: solid #CCCCCC .25pt; background: white; padding: 4.0pt 6.0pt 4.0pt 6.0pt;\" valign=\"top\" width=\"233\"><p class=\"MsoNormal\"><span style=\"font-size: 10.0pt; color: #1a1a1a;\">Art. Article 6(1)(b) &#8211; implementation of the contract <\/span><\/p><\/td><td style=\"width: 150.0pt; border-top: none; border-left: none; border-bottom: solid #CCCCCC 1.0pt; border-right: solid #CCCCCC 1.0pt; mso-border-top-alt: solid #CCCCCC .25pt; mso-border-left-alt: solid #CCCCCC .25pt; mso-border-alt: solid #CCCCCC .25pt; background: white; padding: 4.0pt 6.0pt 4.0pt 6.0pt;\" valign=\"top\" width=\"200\"><p class=\"MsoNormal\"><span style=\"font-size: 10.0pt; color: #1a1a1a;\">Booking duration + 1 year<\/span><\/p><\/td><\/tr><tr><td style=\"width: 125pt; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor #cccccc #cccccc; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; padding: 4pt 6pt;\" valign=\"top\" width=\"167\"><p class=\"MsoNormal\"><span style=\"font-size: 10.0pt; color: #1a1a1a;\">Guest register and tourist tax<\/span><\/p><\/td><td style=\"width: 175pt; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor #cccccc #cccccc currentcolor; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; padding: 4pt 6pt;\" valign=\"top\" width=\"233\"><p class=\"MsoNormal\"><span style=\"font-size: 10.0pt; color: #1a1a1a;\">Art. 6(1)(c) &#8211; legal obligation <\/span><\/p><\/td><td style=\"width: 150pt; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor #cccccc #cccccc currentcolor; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; padding: 4pt 6pt;\" valign=\"top\" width=\"200\"><p class=\"MsoNormal\"><span style=\"font-size: 10.0pt; color: #1a1a1a;\">In accordance with applicable regulations (5-10 years)<\/span><\/p><\/td><\/tr><tr><td style=\"width: 125pt; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor #cccccc #cccccc; background: white; padding: 4pt 6pt;\" valign=\"top\" width=\"167\"><p class=\"MsoNormal\"><span style=\"font-size: 10.0pt; color: #1a1a1a;\">Sending newsletters and promotional material<\/span><\/p><\/td><td style=\"width: 175.0pt; border-top: none; border-left: none; border-bottom: solid #CCCCCC 1.0pt; border-right: solid #CCCCCC 1.0pt; mso-border-top-alt: solid #CCCCCC .25pt; mso-border-left-alt: solid #CCCCCC .25pt; mso-border-alt: solid #CCCCCC .25pt; background: white; padding: 4.0pt 6.0pt 4.0pt 6.0pt;\" valign=\"top\" width=\"233\"><p class=\"MsoNormal\"><span style=\"font-size: 10.0pt; color: #1a1a1a;\">Art. 6(1)(a) &#8211; consent <\/span><\/p><\/td><td style=\"width: 150.0pt; border-top: none; border-left: none; border-bottom: solid #CCCCCC 1.0pt; border-right: solid #CCCCCC 1.0pt; mso-border-top-alt: solid #CCCCCC .25pt; mso-border-left-alt: solid #CCCCCC .25pt; mso-border-alt: solid #CCCCCC .25pt; background: white; padding: 4.0pt 6.0pt 4.0pt 6.0pt;\" valign=\"top\" width=\"200\"><p class=\"MsoNormal\"><span style=\"font-size: 10.0pt; color: #1a1a1a;\">Until withdrawal of consent<\/span><\/p><\/td><\/tr><tr><td style=\"width: 125pt; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor #cccccc #cccccc; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; padding: 4pt 6pt;\" valign=\"top\" width=\"167\"><p class=\"MsoNormal\"><span style=\"font-size: 10.0pt; color: #1a1a1a;\">Answering general enquiries<\/span><\/p><\/td><td style=\"width: 175pt; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor #cccccc #cccccc currentcolor; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; padding: 4pt 6pt;\" valign=\"top\" width=\"233\"><p class=\"MsoNormal\"><span style=\"font-size: 10.0pt; color: #1a1a1a;\">Art. 6(1)(f) &#8211; legitimate interest <\/span><\/p><\/td><td style=\"width: 150pt; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor #cccccc #cccccc currentcolor; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; padding: 4pt 6pt;\" valign=\"top\" width=\"200\"><p class=\"MsoNormal\"><span style=\"font-size: 10.0pt; color: #1a1a1a;\">1 year after last contact<\/span><\/p><\/td><\/tr><tr><td style=\"width: 125pt; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor #cccccc #cccccc; background: white; padding: 4pt 6pt;\" valign=\"top\" width=\"167\"><p class=\"MsoNormal\"><span style=\"font-size: 10.0pt; color: #1a1a1a;\">Preparing offers for events<\/span><\/p><\/td><td style=\"width: 175.0pt; border-top: none; border-left: none; border-bottom: solid #CCCCCC 1.0pt; border-right: solid #CCCCCC 1.0pt; mso-border-top-alt: solid #CCCCCC .25pt; mso-border-left-alt: solid #CCCCCC .25pt; mso-border-alt: solid #CCCCCC .25pt; background: white; padding: 4.0pt 6.0pt 4.0pt 6.0pt;\" valign=\"top\" width=\"233\"><p class=\"MsoNormal\"><span style=\"font-size: 10.0pt; color: #1a1a1a;\">Art. 6(1)(b) \u2013 performance of contract <\/span><\/p><\/td><td style=\"width: 150.0pt; border-top: none; border-left: none; border-bottom: solid #CCCCCC 1.0pt; border-right: solid #CCCCCC 1.0pt; mso-border-top-alt: solid #CCCCCC .25pt; mso-border-left-alt: solid #CCCCCC .25pt; mso-border-alt: solid #CCCCCC .25pt; background: white; padding: 4.0pt 6.0pt 4.0pt 6.0pt;\" valign=\"top\" width=\"200\"><p class=\"MsoNormal\"><span style=\"font-size: 10.0pt; color: #1a1a1a;\">1 year on demand<\/span><\/p><\/td><\/tr><tr><td style=\"width: 125pt; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor #cccccc #cccccc; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; padding: 4pt 6pt;\" valign=\"top\" width=\"167\"><p class=\"MsoNormal\"><span lang=\"NO-BOK\" style=\"font-size: 10.0pt; color: #1a1a1a; mso-ansi-language: NO-BOK;\">Website analytics and improvement<\/span><\/p><\/td><td style=\"width: 175pt; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor #cccccc #cccccc currentcolor; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; padding: 4pt 6pt;\" valign=\"top\" width=\"233\"><p class=\"MsoNormal\"><span lang=\"NO-BOK\" style=\"font-size: 10.0pt; color: #1a1a1a; mso-ansi-language: NO-BOK;\">Art. 6(1)(a) &#8211; consent (consent to cookies) <\/span><\/p><\/td><td style=\"width: 150pt; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor #cccccc #cccccc currentcolor; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; padding: 4pt 6pt;\" valign=\"top\" width=\"200\"><p class=\"MsoNormal\"><span lang=\"NO-BOK\" style=\"font-size: 10.0pt; color: #1a1a1a; mso-ansi-language: NO-BOK;\">In accordance with Part 2 of this document<\/span><\/p><\/td><\/tr><\/tbody><\/table><p class=\"MsoNormal\" style=\"margin: 2.0pt 0cm 2.0pt 0cm;\"><span lang=\"NO-BOK\"> <\/span><\/p><h3><span lang=\"NO-BOK\">4. Data Processors (Third Parties)<\/span><\/h3><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\"><span lang=\"NO-BOK\">For certain services, we engage external providers acting as data processors, who may only process data in accordance with our instructions:<\/span><\/p><p class=\"MsoNormal\" style=\"margin: 2.0pt 0cm 2.0pt 0cm;\"><span lang=\"NO-BOK\"> <\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\"><b><span lang=\"NO-BOK\">Rentlio (Booking System)<\/span><\/b><\/p><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\"><span lang=\"NO-BOK\">Rentlio d.o.o., Heinzelova ulica 62a, 10000 Zagreb, Croatia. Processes reservation data and payment transactions within the EU. Privacy policy: https:\/\/rentl.io\/privacy-policy  <\/span><\/p><p class=\"MsoNormal\" style=\"margin: 2.0pt 0cm 2.0pt 0cm;\"><span lang=\"NO-BOK\"> <\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\"><b><span lang=\"NO-BOK\">MailerLite (Email Marketing)<\/span><\/b><\/p><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\"><span lang=\"NO-BOK\">UAB MailerLite, Paupio g. 46, 11341 Vilnius, Lithuania. Processes newsletter subscriber data on servers within the EU.   <\/span>Privacy policy: https:\/\/www.mailerlite.com\/legal\/privacy-policy<\/p><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\"><b>Google LLC (Analytics 4, Ads, reCAPTCHA)<\/b><\/p><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\">Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Processes analytics and advertising data. Transfer to the USA is secured by Standard Contractual Clauses (SCC). Privacy policy: https:\/\/policies.google.com\/privacy   <\/p><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\"><b>Meta Platforms Ireland Limited (Meta Pixel)<\/b><\/p><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\">4 Grand Canal Square, Dublin 2, Ireland. Collects visit data for advertising on Facebook and Instagram. Transfer to the USA is secured by SCC. Privacy policy: https:\/\/www.facebook.com\/privacy\/policy\/   <\/p><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\"><b>External Service Providers<\/b><\/p><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\">When you order additional third-party services (transport, laundry, excursion organisation, etc.), we share your contact details with the service provider only to the extent necessary for the execution of the requested service.<\/p><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\">We have concluded data processing agreements with all processors in accordance with Art. 28 GDPR. <\/p><h3>5. Transfer of Data to Third Countries<\/h3><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\">Rentlio and MailerLite store data exclusively within the EU. Google and Meta are based in the USA \u2013 the transfer of personal data is secured by Standard Contractual Clauses (SCC) approved by the European Commission (Art. 46 GDPR). <\/p><h3><span lang=\"NO-BOK\">6. Your Rights<\/span><\/h3><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\"><span lang=\"NO-BOK\">Under the GDPR, you have the following rights:<\/span><\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Right of access \u2013 you may request a copy of your personal data.<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Right to rectification \u2013 you may request correction of inaccurate or incomplete data.<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Right to erasure (&#8216;right to be forgotten&#8217;) \u2013 you may request deletion of data when it is no longer necessary.<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Right to restriction of processing \u2013 you may request restriction of processing in certain cases.<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Right to data portability \u2013 you will receive your data in a structured, machine-readable format.<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Right to object \u2013 you may object to processing based on legitimate interests or for direct marketing purposes.<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Right to withdraw consent \u2013 where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.<\/p><p class=\"MsoNormal\" style=\"margin: 2.0pt 0cm 2.0pt 0cm;\"><span lang=\"NO-BOK\"> <\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\"><span lang=\"NO-BOK\">To exercise your rights, please send a written request to The Hotel LJ d.o.o., Cesta v Hrib 20, 1210 Ljubljana-\u0160entvid, or by email to info@thehotel.si. We will respond to your request within 30 days. <\/span><\/p><p class=\"MsoNormal\" style=\"margin: 2.0pt 0cm 2.0pt 0cm;\"><span lang=\"NO-BOK\"> <\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\"><span lang=\"NO-BOK\">You may also lodge a complaint with the Information Commissioner of the Republic of Slovenia:<\/span><\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Website: www.ip-rs.si<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Email: gp.ip@ip-rs.si<\/p><p class=\"MsoListParagraph\" style=\"text-indent: -18.0pt; mso-list: l0 level1 lfo1; margin: 3.0pt 0cm 3.0pt 36.0pt;\">Phone: +386 (0)1 230 97 30<\/p><h3>7. Data Security<\/h3><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\">We use appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction, including SSL\/TLS encryption and restricted access to data.<\/p><h3>8. Children&#8217;s Personal Data<\/h3><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\">Our services are not intended for persons under the age of 16. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected data from a child, we will delete it immediately.  <\/p><h3><span lang=\"NO-BOK\">9. Dispute Resolution and Governing Law<\/span><\/h3><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\"><span lang=\"NO-BOK\">This policy is governed by Slovenian law. Any disputes shall be subject to the exclusive jurisdiction of Slovenian courts. <\/span><\/p><p class=\"MsoNormal\" style=\"margin: 2.0pt 0cm 2.0pt 0cm;\"><span lang=\"NO-BOK\"> <\/span><\/p><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\"><span lang=\"NO-BOK\">In accordance with Regulation (EU) 524\/2013, we inform you of the online dispute resolution (ODR) platform for consumer disputes:<\/span><\/p><p class=\"MsoNormal\" style=\"margin: 4.0pt 0cm 6.0pt 0cm;\"><a href=\"https:\/\/ec.europa.eu\/consumers\/odr\"><span lang=\"NO-BOK\" style=\"color: #8b6914;\">https:\/\/ec.europa.eu\/consumers\/odr<\/span><\/a><\/p><h3><span lang=\"NO-BOK\">10. Changes to the Privacy Policy<\/span><\/h3><p class=\"MsoNormal\" style=\"text-align: justify; margin: 4.0pt 0cm 6.0pt 0cm;\"><span lang=\"NO-BOK\">We may update this privacy policy to reflect changes in our data processing practices or applicable legislation. In the event of significant changes, we will notify you by email (if we hold your address) or by a notice on the website. The date of the last update is shown at the top of this document.  <\/span><\/p><div> <\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97fa791 elementor-widget elementor-widget-text-editor\" data-id=\"97fa791\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><strong>PART 2: COOKIE POLICY<\/strong><\/h2><h3>11. What Are Cookies?<\/h3><p>Cookies are small text files that a website stores on your device when you visit it. They help ensure the proper functioning of the website, improve security, enable analytics and the display of personalised content. Cookie storage is controlled by the browser you use \u2013 you can restrict or delete cookies at any time.  <\/p><h3>12. How We Use Cookies<\/h3><p>The website www.thehotel.si uses first-party cookies and third-party cookies. First-party cookies are necessary for the operation of the website. Third-party cookies (Google, Meta, DoubleClick) help us understand how the website is used, measure the effectiveness of advertising campaigns and display relevant advertisements.  <\/p><p>We obtain your prior consent for the installation of analytical, functional and advertising cookies through the CookieYes tool. Consent is voluntary and can be withdrawn or changed at any time. <\/p><h3>13. Types of Cookies and List<\/h3><h4>13.1 Necessary Cookies (always active)<\/h4><p>These cookies are essential for the basic functioning of the website and do not require your consent.  <\/p><table width=\"600\"><tbody><tr><td width=\"120\"><p><strong>Cookie name<\/strong><\/p><\/td><td width=\"120\"><p><strong>Provider<\/strong><\/p><\/td><td width=\"93\"><p><strong>Duration<\/strong><\/p><\/td><td width=\"267\"><p><strong>The purpose of<\/strong><\/p><\/td><\/tr><tr><td width=\"120\"><p>PHPSESSID<\/p><\/td><td width=\"120\"><p>thehotel.si<\/p><\/td><td width=\"93\"><p>Session<\/p><\/td><td width=\"267\"><p>PHP system cookie for managing user sessions. Deleted when the browser is closed. <\/p><\/td><\/tr><tr><td width=\"120\"><p>cookieyes-consent<\/p><\/td><td width=\"120\"><p>thehotel.si<\/p><\/td><td width=\"93\"><p>1 year<\/p><\/td><td width=\"267\"><p>Saves your cookie consent settings (CookieYes).<\/p><\/td><\/tr><tr><td width=\"120\"><p>wordpress_test_cookie<\/p><\/td><td width=\"120\"><p>thehotel.si<\/p><\/td><td width=\"93\"><p>Session<\/p><\/td><td width=\"267\"><p>WordPress checks whether your browser supports cookies.<\/p><\/td><\/tr><tr><td width=\"120\"><p>wp-wpml_current_language<\/p><\/td><td width=\"120\"><p>thehotel.si<\/p><\/td><td width=\"93\"><p>Session<\/p><\/td><td width=\"267\"><p>Shranjuje trenutno izbrani jezik (WPML ve\u010djezi\u010dni vti\u010dnik).<\/p><\/td><\/tr><tr><td width=\"120\"><p>rc::a \/ rc::c<\/p><\/td><td width=\"120\"><p>google.com<\/p><\/td><td width=\"93\"><p>Session \/ permanent<\/p><\/td><td width=\"267\"><p>Google reCAPTCHA \u2013 za\u0161\u010dita pred avtomatiziranimi napadi in spam sporo\u010dili.<\/p><\/td><\/tr><\/tbody><\/table><h4>13.2 Functional Cookies<\/h4><p>These cookies enable additional functionality such as saving preferences and social media integration.<\/p><table width=\"600\"><tbody><tr><td width=\"120\"><p><strong>Cookie name<\/strong><\/p><\/td><td width=\"120\"><p><strong>Provider<\/strong><\/p><\/td><td width=\"93\"><p><strong>Duration<\/strong><\/p><\/td><td width=\"267\"><p><strong>The purpose of<\/strong><\/p><\/td><\/tr><tr><td width=\"120\"><p>c_user<\/p><\/td><td width=\"120\"><p>facebook.com<\/p><\/td><td width=\"93\"><p>1 month<\/p><\/td><td width=\"267\"><p>Facebook plugin \u2013 identifies the logged-in Facebook user.<\/p><\/td><\/tr><tr><td width=\"120\"><p>xs<\/p><\/td><td width=\"120\"><p>facebook.com<\/p><\/td><td width=\"93\"><p>1 month<\/p><\/td><td width=\"267\"><p>Facebook plugin \u2013 session security token.<\/p><\/td><\/tr><tr><td width=\"120\"><p>presence<\/p><\/td><td width=\"120\"><p>facebook.com<\/p><\/td><td width=\"93\"><p>Session<\/p><\/td><td width=\"267\"><p>Facebook plugin \u2013 user presence status.<\/p><\/td><\/tr><tr><td width=\"120\"><p>fr<\/p><\/td><td width=\"120\"><p>facebook.com<\/p><\/td><td width=\"93\"><p>1 month<\/p><\/td><td width=\"267\"><p>Facebook plugin \u2013 stores advertising preferences.<\/p><\/td><\/tr><tr><td width=\"120\"><p>sb<\/p><\/td><td width=\"120\"><p>facebook.com<\/p><\/td><td width=\"93\"><p>2 years<\/p><\/td><td width=\"267\"><p>Facebook plugin \u2013 browser identification.<\/p><\/td><\/tr><tr><td width=\"120\"><p>wd<\/p><\/td><td width=\"120\"><p>facebook.com<\/p><\/td><td width=\"93\"><p>1 week<\/p><\/td><td width=\"267\"><p>Facebook plugin \u2013 stores screen resolution.<\/p><\/td><\/tr><\/tbody><\/table><h4>13.3 Analytical Cookies<\/h4><p>These cookies collect anonymous data about how visitors use the website and help analyse traffic and improve content.<\/p><table width=\"600\"><tbody><tr><td width=\"120\"><p><strong>Cookie name<\/strong><\/p><\/td><td width=\"120\"><p><strong>Provider<\/strong><\/p><\/td><td width=\"93\"><p><strong>Duration<\/strong><\/p><\/td><td width=\"267\"><p><strong>The purpose of<\/strong><\/p><\/td><\/tr><tr><td width=\"120\"><p>_ga<\/p><\/td><td width=\"120\"><p>thehotel.si<\/p><\/td><td width=\"93\"><p>1 year 1 month<\/p><\/td><td width=\"267\"><p>Google Analytics 4 \u2013 distinguishes between individual users with an anonymous ID.<\/p><\/td><\/tr><tr><td width=\"120\"><p>_ga_ENYEMY32G1<\/p><\/td><td width=\"120\"><p>thehotel.si<\/p><\/td><td width=\"93\"><p>1 year 1 month<\/p><\/td><td width=\"267\"><p>Google Analytics 4 \u2013 stores session state for this website.<\/p><\/td><\/tr><tr><td width=\"120\"><p>_gid<\/p><\/td><td width=\"120\"><p>gravatar.com<\/p><\/td><td width=\"93\"><p>1 day<\/p><\/td><td width=\"267\"><p>Google Analytics \u2013 distinguishes between users and sessions.<\/p><\/td><\/tr><tr><td width=\"120\"><p>_gcl_au<\/p><\/td><td width=\"120\"><p>thehotel.si<\/p><\/td><td width=\"93\"><p>3 months<\/p><\/td><td width=\"267\"><p>Google Ads \u2013 measures the conversion effectiveness of advertising campaigns.<\/p><\/td><\/tr><tr><td width=\"120\"><p>_ga_ZK2E2B4FHH<\/p><\/td><td width=\"120\"><p>gravatar.com<\/p><\/td><td width=\"93\"><p>1 year 1 month<\/p><\/td><td width=\"267\"><p>Google Analytics \u2013 session tracking from external sources.<\/p><\/td><\/tr><\/tbody><\/table><h4>13.4 Advertising Cookies<\/h4><p>These cookies are used to display personalised advertisements based on your online activity and to measure the effectiveness of advertising campaigns.<\/p><table width=\"600\"><tbody><tr><td width=\"120\"><p><strong>Cookie name<\/strong><\/p><\/td><td width=\"120\"><p><strong>Provider<\/strong><\/p><\/td><td width=\"93\"><p><strong>Duration<\/strong><\/p><\/td><td width=\"267\"><p><strong>The purpose of<\/strong><\/p><\/td><\/tr><tr><td width=\"120\"><p>_fbc<\/p><\/td><td width=\"120\"><p>thehotel.si<\/p><\/td><td width=\"93\"><p>1 year<\/p><\/td><td width=\"267\"><p>Meta Pixel \u2013 records a click on a Facebook ad to measure conversions.<\/p><\/td><\/tr><tr><td width=\"120\"><p>_fbp<\/p><\/td><td width=\"120\"><p>thehotel.si<\/p><\/td><td width=\"93\"><p>3 months<\/p><\/td><td width=\"267\"><p>Meta Pixel \u2013 tracks visitors to display ads on Facebook and Instagram.<\/p><\/td><\/tr><tr><td width=\"120\"><p>IDE<\/p><\/td><td width=\"120\"><p>doubleclick.net<\/p><\/td><td width=\"93\"><p>1 year 24 days<\/p><\/td><td width=\"267\"><p>Google DoubleClick \u2013 tracks clicked ads to measure effectiveness.<\/p><\/td><\/tr><tr><td width=\"120\"><p>NID<\/p><\/td><td width=\"120\"><p>google.com<\/p><\/td><td width=\"93\"><p>6 months<\/p><\/td><td width=\"267\"><p>Google \u2013 limits ad repetition and measures ad effectiveness.<\/p><\/td><\/tr><tr><td width=\"120\"><p>ar_debug<\/p><\/td><td width=\"120\"><p>doubleclick.net<\/p><\/td><td width=\"93\"><p>1 day<\/p><\/td><td width=\"267\"><p>Google Ads \u2013 advertising campaign diagnostics.<\/p><\/td><\/tr><tr><td width=\"120\"><p>test_cookie<\/p><\/td><td width=\"120\"><p>doubleclick.net<\/p><\/td><td width=\"93\"><p>15 minutes<\/p><\/td><td width=\"267\"><p>DoubleClick \u2013 checks whether the browser supports cookies.<\/p><\/td><\/tr><tr><td width=\"120\"><p>ADS_VISITOR_ID<\/p><\/td><td width=\"120\"><p>google.com<\/p><\/td><td width=\"93\"><p>2 months<\/p><\/td><td width=\"267\"><p>Google Ads \u2013 anonimna identifikacija obiskovalca za ogla\u0161evanje.<\/p><\/td><\/tr><tr><td width=\"120\"><p>AEC<\/p><\/td><td width=\"120\"><p>google.com<\/p><\/td><td width=\"93\"><p>6 months<\/p><\/td><td width=\"267\"><p>Google \u2013 protection against CSRF attacks and request security.<\/p><\/td><\/tr><tr><td width=\"120\"><p>datr<\/p><\/td><td width=\"120\"><p>facebook.com<\/p><\/td><td width=\"93\"><p>2 years<\/p><\/td><td width=\"267\"><p>Facebook \u2013 browser identification for security and service integrity.<\/p><\/td><\/tr><tr><td width=\"120\"><p>act<\/p><\/td><td width=\"120\"><p>facebook.com<\/p><\/td><td width=\"93\"><p>Session<\/p><\/td><td width=\"267\"><p>Facebook \u2013 records user actions within the Facebook plugin.<\/p><\/td><\/tr><\/tbody><\/table><h3>14. Managing Cookie Settings<\/h3><p>You can change your cookie consent settings at any time by clicking the &#8216;Cookie Settings&#8217; button in the website footer. This will open the CookieYes window where you can accept or reject individual cookie categories. <\/p><p>You can also manage cookies directly in your browser settings:<\/p><ul><li>Chrome: https:\/\/support.google.com\/accounts\/answer\/32050<\/li><li>Firefox: https:\/\/support.mozilla.org\/kb\/clear-cookies-and-site-data-firefox<\/li><li>Safari: https:\/\/support.apple.com\/guide\/safari\/sfri11471\/mac<\/li><li>Edge: https:\/\/support.microsoft.com\/help\/4027947<\/li><\/ul><p> <\/p><p>Please note that rejecting or deleting certain cookies may affect the functionality of the website.<\/p><p>The Hotel LJ d.o.o. | info@thehotel.si | www.thehotel.si<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy and Cookies Effective date: 22. april 2026 | Last updated: april 2026 PART 1: PRIVACY POLICY 1. Data Controller The data controller for personal data collected through the website www.thehotel.si is: Cesta v Hrib 20, 1210 Ljubljana-\u0160entvid, Slovenia P.E.: The Hotel LJ, Cankarjevo nabre\u017eje 29, 1000 Ljubljana, Slovenia Tax number: 23758872 | Registration [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5915","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy and Cookie Policy \u2013 The Hotel Ljubljana<\/title>\n<meta name=\"description\" content=\"Read our Privacy and Cookie Policy. 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