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Warmly welcome

Warmth and kindness is our commitment. Dear guests, we guarantee you a superb and unforgettable experience. If you have any questions or requests, we are here for you.

Frequently Asked Questions

What kind of a room can i book for my previous stay or ahort brake

At the hotel you can choose from five types of rooms. Economy rooms with solar niche offer a quiet corner in the city centre. Superior Deluxe rooms offer exceptional views of the City Square, the Ljubljanica River or the Ljubljana Castle.

On the top floor there are both a Deluxe room with a terrace and a Duplex room with a mansard and a terrace. Both rooms offer pleasant privacy and beautiful views of the old town and the castle tower.

All rooms have private bathrooms, minibar, TV with international channels, safe and air conditioning.

What kind of breakfast can I expect?

Every morning you wake up from a sweet dream to the smell of fragrant coffee and fresh French baked pastries. When selecting ingredients, we take care of the diversity of delicious and healthy products from Slovenian local producers. Breakfast is served a la carte, prepared to your taste. You can see the offer here.

Breakfast is served every day from 7:00 to 11:00.

What kind of breakfast can I expect?

Every morning you wake up from a sweet dream to the smell of fragrant coffee and fresh French baked pastries. When selecting ingredients, we take care of the diversity of delicious and healthy products from Slovenian local producers. Breakfast is served a la carte, prepared to your taste. You can see the offer here.

Breakfast is served every day from 7:00 to 11:00.

Is there a restaurant on the premises?

Within the hotel there is a restaurant called The Restaurant. The chef swears by organic ingredients. On the plates you will find a symphony of flavours of Slovenian and Mediterranean cuisine. A special feature of The Restaurant is the preparation of delicacies on an open fire and a wide selection of wines.

How far is the accommodation from the centre of Ljubljana?

The Hotel is located in the heart of Ljubljana, in the old town center. All attractions are in the immediate vicinity of the hotel.

Does the property have a swimming pool?

The hotel does not have its own swimming pool. For your well-being, we are building a SPA in our basement, which will be available to you in the near future.

Does the property have a fitness center?

The hotel does not have its own fitness center. We are happy to book you an appointment at a nearby fitness center.

How much does it cost to stay?

Prices vary depending on the type of room and season. All prices are based on the type of room and the desired date. For more information, please contact the reception on tel. +386 (0)1 5883 200 or e-mail info@thehotel.si.

Where can I park?

The Hotel is located in the old town, in a pedestrian zone. As a result, direct access to the hotel by car is not possible. There are public car parks and public car parks in the immediate vicinity of the hotel.

Our parking space is located at the beginning of the pedestrian zone. We only have a few parking spaces available.

We offer you our parking space, located at the beginning of the pedestrian area, 5 minutes walk away. The price is 30€ per day.

Please check the location on Google Maps. Search for “Parking The Hotel Ljubljana” or follow the link below.

Parking reservations are accepted only 24/48 hours prior to arrival.

For the journey from the parking lot to the hotel there is a free shuttle (from 06.00 to 22.00, phone 00386 31 666 331) called Kavalir. For further information, you can contact the hotel reception.

Parking houses and parking lots:

The Hotel Ljubljana parking lot 30€ / 24 hours
Kongresni trg parking garage 55€ / 24 hours
Šubičeva parking garage 45€ / 24 hours
Kapitelj parking garage 35€ / 24 hours
ŠUMI parking garage 45€ / 24 hours

When is it possible to check in at the hotel?

Official check-in at the hotel is from 2 PM onwards. If you arrive early, we will be happy to welcome you if possible.

When is it possible to check out at the hotel?

Check-out is no later than 11 a.m. every day.

Are pets allowed

Pets are welcome in all room types except single rooms without a window. The one-time surcharge is 30 €.

Is it possible to have extra bed in the room

Due to the size and configuration of the rooms, it is not possible to add an extra bed. We can place a baby cot in the room.

How can i reach hotel from railway station

The train station is a 15-minute walk from the hotel. In good weather, it is a nice walk through the city center. We can also order a taxi to wait for you in front of the main entrance under the hour. The ride costs 10 EUR. It will drop you off at Levstikov trg, 300m from the hotel.

How can i reach Hotel from the airport

When booking a hotel, you can order a taxi (up to 3 people). The price of the transfer is €45. The taxi will drop you off at Levstikov trg . There is also a shuttle transfer option, where you share the transfer with other passengers. The price of this transfer is €12.